US shipping policy update announcement
US shipping policy update announcement
Dear Valued Customer,
We hope this message finds you well.
We are writing to formally notify you of an important update to our shipping policy for orders destined to the United States. After extensive review of the current economic landscape and newly implemented tariff regulations, we regret to inform you that we can no longer absorb the associated costs.
Effective immediately on the date above, all shipments to U.S. addresses will be subject to the following revised shipping structure:
| Service Tier | Delivery Timeline | Pricing Structure |
|---|---|---|
| Standard Shipping (Tariff Excluded) | 4-8 business days | standard shipping fee + (*applicable tariffs) |
| Express Shipping (Tariff Excluded) | 2-5 business days | standard Shipping fee +express surcharge + (*applicable tariffs) |
| Standard Air (Tariff Included) | 4-8 business days | Prepaid tariff + standard shipping fee (calculated at checkout) |
| Express Air (Tariff Included) | 2-5 business days | Prepaid tariff (calculated at checkout) + standard Shipping fee + express surcharge |
Important Considerations
We recognize the significant impact this change may have on your operations and sincerely apologize for any inconvenience this may cause. This decision was made only after exhausting all possible alternatives to maintain our previous pricing structure.
Transition Period: Orders placed and fully paid before April 25, 2025 will still qualify for our previous shipping terms. We strongly encourage you to take advantage of this grace period for any pending requirements.
Please note that all shipping fees are subject to change based on tariff rate fluctuations. Should the U.S. government implement any increases or decreases to current tariff structures, we reserve the right to adjust our shipping policies accordingly. Any such changes will be updated as soon as we can.
For questions regarding these changes or assistance determining the most cost-effective shipping solution for your needs, please contact our customer service team:
Email: info@pulsarturbo.com
Phone: +86 510-83760076
Hours: Mon-Fri, 8:00 AM - 6:00 PM EST
Sincerely,
Austin Yao
Director of Global Operations
Pulsar Turbo Systems